Delivery & Shipping
Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are.
How does your delivery system work?
Packages will be shipped via a courier service which is dependent on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.
Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.
NB: (This only applies to international shipping, not local, South African shipping!)
Delivery Times: South African Products (Local/National)
- Most Products are delivered within 3 – 10 days from date of payment received.
- Certain Furniture Items are manufactured on order (this is specified on description), delivery on these furniture items are 14-21 days.
- Alfa Romeo clothing items are delivered within 21 days from date of payment received.
- Alfa Romeo Parts are delivered within 7 days from date of payment received.
- Mirrors and Local Artwork are delivered within 3 – 7 days from date of payment received.
- Homeware is delivered within 3 – 7 days from date of payment received.(local)
- Soft Furnishings are delivered within 3 – 7 days from date of payment received.
Delivery Times: (International & Imported Products)
Delivery timescales depend on the location, please see below our estimated shipping times…
- United States – 10-20 business days
- Canada, Europe – 10-20 business days
- Australia, New Zealand – 10-30 business days
- Central & South America – 15-30 business days
- Asia – 10-20 business days
- Africa – 15-45 business days
Returns & Refunds
Cancellations
Orders can be cancelled until the point of shipping. All you need to do to cancel an order and contact us as soon as possible.
Refunds & Exchange
- We care about you and your customer satisfaction so if you need a refund you can request a refund, PROVIDED GOODS ARE RETURNED WITH ORIGINAL PACKAGING – UNDAMAGED, within 3 days from date of receipt.
- If your refund is approved, it will be processed and applied back onto your payment method within 14 to 30 days.
- We also offer an exchange service, just contact us as soon as possible and we will take it from there.THIS IS OUR PREFERRED METHOD – FROM AN ADMIN AND LOGISTICAL POINT OF VIEW
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